Returns

We accept returns on items that have not been used or damaged by the customer within 7 working days. If 7 days have passed since your item has arrived, we cannot offer a refund or exchange unless exceptional circumstances accepted by management apply.

 

We can not accept returns for bespoke/custom made items, this includes our entire beds collection, so please consider this before ordering.

 

Our couriers are only insured to bring your items into your hallway and cannot take them into your living room or bedroom (unless you have chosen our assembly option).

 

It it the customers responsibility to ensure all items will fit into your living room or bedroom. We cannot accept returns on items which do not fit through your living room or bedroom door.

We only accept returns on non-sale items